Due to the unfortunate inconvenience caused by one of their branches, Starbucks sent this to my mail.


It came with a well-written letter of apology and *drum roll*


a free-beverage coupon of any choice with no expiration date! so thanks starbucks, it's nice to be reminded that you do value customer satisfaction.


it was just funny though how i turned the envelope upside-down after seeing there was just one coupon inside. cause you did say "coupons" in the letter, you know? :p just sayin' :)



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